6 Easy Ways to Fix “WhatsApp Call Not Ringing” When Android Phone is Locked

Every WhatsApp user knows that sometimes the app doesn’t show ringtone notification for an incoming call. Instead, you get a notification of a lot of missed calls. Sometimes you may miss an important call due to this problem. Fortunately, there are several ways to solve this problem. In this article, we bring you 6 simple methods to solve “WhatsApp calls not ringing when Android phone is locked” problem on your smartphone.

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Make sure background notifications are enabled

Disabling background notifications for an app will prevent notifications from being sent to your phone. Here’s how you can check if WhatsApp background notifications are disabled.

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Step 1: Go to Settings and select Apps.

Step 2: Scroll down and select WhatsApp.

Step 3: Tap Notifications.

Step 4: Make sure the Show Notifications toggle is turned on. Also, make sure you select “Enable sound and vibration” instead of “Deliver silently” under Alerts.

Make sure Do Not Disturb is turned off

Do not disturb does what it means. Once you turn it on, you won’t be “disturbed” by text or call alerts. If someone calls you on WhatsApp, it won’t show on your screen. If your WhatsApp calls are not ringing, it is possible that you have turned on the DND feature but forgot to turn it off. To turn off Do Not Disturb, simply drag the drop-down menu and tap the DND icon.

Clear the app’s cache

Corrupted cache files can prevent an application from performing its most basic functions. Here is how you can clear WhatsApp cache.

Step 1: Go to settings.

Step 2: Select Applications.

Step 3: Select WhatsApp.

Step 4: Tap Storage.

Step 5: Select “Clear Cache”.

Make sure background data is turned on for WhatsApp

When your phone is locked, WhatsApp is still working in the background to notify you of any incoming calls or messages. If WhatsApp calls don’t ring when your phone is locked, it could be because the app doesn’t have access to background data. Here’s how to ensure background mobile data is turned on for WhatsApp.

Step 1: Go to Settings and select Apps.

Step 2: Scroll down and select WhatsApp.

Step 3: Tap on ‘Mobile data’ under ‘Usage’.

Step 4: Turn on the switch for “Allow background data usage” and “Allow data usage when data saver is on”.

Update WhatsApp

Sometimes an older version of WhatsApp may encounter a problem that is fixed in later updates. Therefore, it is important that you update the application. To update WhatsApp, simply go to the Google Play Store and search for WhatsApp. Open the application page and select Update.

Turn off battery saver mode

When your smartphone’s battery drops below a certain threshold, the battery saver mode will automatically turn on. When enabled, battery saver mode will end most background activities for most apps on your phone to save battery. This could be the reason why you are not receiving WhatsApp calls on your phone. You can disable battery saver mode by simply opening the drop-down menu and deselecting “Power Saver Mode”. You can also disable it by going to Settings>Battery and device care>Battery>Power saver.

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Conclusion

These are the top 6 ways to solve the “WhatsApp calls not ringing when Android phone is locked” problem on your smartphone. If the methods in this article don’t work for you, try uninstalling and reinstalling WhatsApp from the Google Play Store. If you found this article helpful, let us know in the comments!

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